Quality Improvement,
Performance Quality Review Intern
Within the Quality Improvement department at L.A. Care Health Plan, I developed a JIRA program to help facilitate the grievance case process and reviewed and documented grievance cases.
JIRA Process:
- Self-learn JIRA basics
- Apply knowledge to making JIRA program
- Input data into JIRA
Tools:
- JIRA
- Microsoft Office
- Microsoft Word
- Microsoft Excel
